About

About

About2023-11-07T17:30:45+00:00

Depth of experience, and breadth of knowledge

We have been helping businesses of all sizes across Hamshire and South East get the best from their IT for over 20 years. From small internet startups, through traditional small business, to multinational listed companies, we have the experience and knowledge to help.

Covering everything from the datacenter out to the desktop, covering servers, desktop, virtualisation and cloud services, we work with your business to ensure that your IT serves your business, and lets you and your employees do their jobs.

  • Our directors have over 50 years combined experience in delivering successful IT projects to customers as diverse as large financial businesses, international recruitment consultancies, manufacturing SMBs and online retailers.

    A diverse client base ensures we are always exposed to new challenges and solutions, enabling us to bring fresh viewpoints to solving customer needs.

  • We ensure that our staff are always learning.

    By partnering with industry leaders such as HPE, Microsoft, Veeam and Axis, we ensure that our staff are ahead of the curve and enable to pass on the latest knowledge and best practise to our clients.

    A combination of learning and experience allows us to offer solid, reliable solutions making use of the best, and most suitable, available technology.

Consult

If you know where you want to be, but are not sure how to get there, we can help you

Design

Each solution is designed with the specific customer in mind, we don’t take a one size fits all approach

Install

Experienced engineers and consultants will ensure a smooth install with minimum disruption

Support

Well provide a full range of support and maintenance services, remotely and on-site

Working in partnership

No one knows your business better than you and your staff. When designing a solution we ensure that we work closely with your business to ensure a result tailored to your specific needs.

We also ensure that knowledge is passed on to our clients, ensuring your team is aware of why, and how, we approach and solve a problem, helping you up-skill your team as your improve your infrastructure

30k

Converted users

85%

Sales increased

Meet our amazing team

Our staff are extremely qualified to help your business grow

Darren Durbin

Managing Director

With over 25 years experience across IT management, support, infrastructure and software development, Darren takes an active role in all our major projects, whilst overseeing the development of the staff and the business. Darren is always happy to discuss projects with both current and potential customers to ensure we provide a great match for the customer’s requirements.

Simon Hansford

IT Support Director

Simon’s role within icode is to ensure that the overall level of support that we give to our clients is the best it can be.

Having joined icode systems as an IT engineer he progressed to his current role of IT Support Director in 2020. His knowledge and 15+ years of experience help him to manage the technical team as well as other responsibilities including designing and delivering projects for our clients.

Nick Lewis

Senior IT Support

Nick is our Senior IT support here at icode systems, he is responsible for providing high level support to our clients, delivering on project work and supporting the rest of the technical team when required.

Nick has a great deal of experience in the IT industry and excels in networking and database design / management alongside his excellent day to day IT support skills.

Tom Kerr

Junior IT Support Engineer

Tom joined icode as an apprentice and quickly picked up the skills required to support a wide variety of client businesses. Recently he completed his first Microsoft exam with a view to obtaining an MCSE certification.

He currently is responsible for handling client IT requests on a 1st line basis.

Eric Yim

Developer

Eric works in our software development team, primarily as a back-end developer. With many years of experience across enterprise ERP and Accounting systems, both from integration and development standpoints, Eric takes the lead in our customer software development projects.

Michael Williams

Developer

The newest member of the team, Michael works in the software development department focusing on UI development. Bringing many years of experience in general IT, Michael blends UI development with a technical background to produce great user experiences.

Kirsten

Office Manager

Kirsten is our highly capable Office Manager; she is responsible for looking after the day to day of the business. This includes accounts, administration and office management roles.

She is dedicated, hardworking and adaptable, all in all a valued member of our team!

Frequently asked questions

Navigate2023-08-08T16:36:32+00:00

Through an initial discovery, we create a top-line plan that points you in the right direction. It includes a high-level design based on standard components that quickly get you up and running.

Launch2023-08-08T16:37:15+00:00

Your solution is rapidly deployed to a variety of platforms using our suite of advanced automation tools.

Evolve2023-08-08T16:38:03+00:00

Our UK based managed services team can help you fine-tune the solution and can co-manage it with you. At the same time, our CoE consultants guide you on the best way to achieve your desired business outcome and provide functional engineering support.

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